Case Studies
From analytics to action — see how BlitzPoll drives real decisions across industries.
DG CAA — 4 International Airports
Continuous assessment of passenger experience across Sofia, Varna, Burgas, and Plovdiv airports. Real-time alerts enable operational teams to address issues within hours — from check-in bottlenecks to terminal comfort. Data informed the Burgas T2 renovation priorities. Compatible with ACI ASQ — 34 airport service quality indicators.
FinanceBORICA — Employee Analytics
Key factor analysis behind a +95 employee NPS revealed where to act — leading to the restructuring of 3 internal service lines and reshaping HR strategy. Individual QR codes ensure anonymous, continuous assessment.
RetailMinimart — 400+ Stores
Regional managers receive weekly actionable intelligence — identifying top-performing stores, flagging locations that need attention, and tracking employee performance trends across all 400+ locations.
HR / Employee ExperienceBlitzPoll for HR — Continuous Feedback
The continuous employee experience monitoring platform replaced the annual survey. QR codes, real-time dashboard, and automated alerts — with 327% ROI and 4-week implementation.
FMCGBlitzPoll for FMCG — Packaging as Focus Group
Turn the QR code already on your packaging into a two-way consumer dialogue. Product-level feedback, demographic profiling, and R&D input — at a fraction of the cost of traditional research. 2-week implementation.
HoReCaBlitzPoll for HoReCa — Guests Become Ambassadors
Real-time guest feedback with QR codes at every touchpoint. Smart review routing, push notifications for managers, and ROI from day one. 2-week implementation.
MunicipalMunicipality of Stara Zagora — BlitzPoll
Direct connection between citizens and local government — covering 51 settlements. Opinions on playgrounds, transport, and urban environment drive municipal planning priorities. Recognized among the first 9 European innovations in digital governance. Data from BlitzPoll covers 2 of the 5 mandatory methods under Art. 24 of the Administrative Services Ordinance — survey research and analysis of citizen signals and complaints.
TransportStara Zagora City Transport — Per-Vehicle Feedback
QR codes on every bus in the municipal fleet, linked to each vehicle's unique registration number. Passengers rate their experience anonymously — data informs route planning and fleet maintenance. Full compliance with BDS EN 13816 — 8 quality categories.
MediabTV — Interactive Engagement
1M+ viewer interactions across 3 flagship shows — making bTV among the first media organizations to use real-time audience analytics for editorial decisions and programming strategy.
EducationUTP — Automated Professor Attestation
Automated teacher attestation replacing manual processes. QR codes in every classroom, Moodle integration, and real-time reports — giving university leadership continuous analytics on education quality, not annual snapshots. Generates evidence for NEAA accreditation under the Higher Education Act Art. 76-77.